Three agents that follow up every open quote, answer every customer and clean up every technician note, on the field-service system you already run.
One-time payment. Instant access. Works in any language.
What's included
Analyzes unsold HVAC, plumbing and electrical estimates, prioritizes follow-up, sets a cadence that fits the job and drafts the next touch without inventing terms.
Handles one-to-one customer communication around appointments and jobs: confirmations, ETAs, delays, reschedules, questions, reminders and complaint escalation.
Converts technician voice notes, dispatcher text and photos into structured job notes, customer summaries, dispatch briefs and follow-up tasks, preserving what was actually said.
Built from
Office and dispatch procedures from owner-led HVAC, plumbing and electrical companies
Estimate follow-up practice that separates repair, replacement, maintenance and commercial cycles
Field documentation standards: reported problem, observed condition, tests, work performed, parts, recommendation, unresolved
Classifies every unsold estimate by state, age, value and last contact, picks the next action and drafts the text, email or call points. A $250 repair and a $14,000 replacement get different cadences.
Confirmations, ETAs, delay notices, reschedules, reminders and complaint replies from your playbook, with a hard stop on liability admissions and emergencies routed first.
A 40-second voice note becomes an internal job note, a plain-language customer summary, a dispatcher note and a return-visit or parts task, with nothing the tech did not say.
A customer asking about replacement on a job becomes a tracked opportunity for Estimate Recovery, with the technician's words as evidence and no invented pricing.
Write to them in your language and they answer in it, right to left included.
One-time payment. Instant access.
FAQ
Three agents (Estimate Recovery Agent, Customer Communication Agent, Job & Dispatch Intelligence Agent) usable inside Agents Lab Cloud, plus the skill files to download and run in Claude yourself. Review & Reputation and Local Growth Marketing are optional add-ons.
No. The agents work from what you have: a pasted estimate, a CSV export, a screenshot, a technician voice transcript or a description you type. If you use an FSM, keep using it as your system of record; the agents work on the information inside it and never try to replace it.
No. Every agent separates fact from inference and marks what is missing. If your playbook has no financing program on file, the follow-up says financing needs confirmation instead of quoting terms. A technician who says the unit is probably 14 years old is recorded as an estimate, not a fact.
No. It drafts and recommends. Sending a message, posting a review reply, changing a price, issuing a refund or sending a campaign stays your decision, and higher-risk items (complaints, billing disputes, negative reviews, safety) are always flagged for a person.
Both. A small shop gets a daily queue and ready-to-send drafts; a larger office gets per-technician documentation quality, aging estimate pipelines by trade, dispatch briefs for the whole board and reputation themes by service line.
